Innovation studies go back to the future

Predicting the future has always been a dangerous business in the creative industries. As any economist will tell you, products like books, movies, TV shows, and music are “experience goods”, which can only be evaluated after they are purchased or experienced. Making predictions or recommending strategies is especially difficult now with rapid technological change disrupting […]

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WhatsApp, Instagram top classroom distractions

If I am not careful, my cellphone will wake me up in the wee hours with buzzes or pings to let me know that news organizations and family members on the other side of the world, in different time zones, are trying to get my attention. Is it too dramatic to say that “there is […]

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What animals teach us about customer relations

Scientists and philosophers have spent a lot of their time and energy trying to describe what makes humans different from animals. So have economists. Blue-striped cleaner wrasses at work. Photo by Gregory R. Mann But it turns out that animals have economic market behaviors similar to humans, such as customer differentiation (a fish called the […]

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Scientists battle for credibility on the web

It is not just journalists who are under attack in the digital world. Scientists have to deal with their own conspiracy theories hatched by the ignorant and malicious. Online, science competes with fluff and bluff When science enters the sphere of politics, religion, and business, the battle is on. In the 17th century, Galileo was […]

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Users will own the media: how journalism is evolving

Alfredo Triviño has worked largely behind the scenes on some of the biggest digital media projects for some of the biggest brands in the world. But you might not have heard of him. Alfredo Triviño: users will own the media, in every sense He spent seven years in senior management roles at News Corp., ultimately […]

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