Guiding media innovators toward solutions, around the world
Cees van Riel is an internationally known scholar and consultant who has spent much of his career studying how to measure the reputation of organizations and use the data for better decision-making. During a recent chat with faculty at the University of Navarra, he talked about how a growing body of research links the financial […]
Read More »Tina Kaiser. Photo by Gisela Gürtler News organizations have been losing credibility for years, and the reasons are many. Too often, we journalists have been arrogant and said, in effect, Trust us, we know what we’re doing. But today, journalism is under attack, and we have to explain why people should trust us. Versión en […]
Read More »This post is part of a study that identifies 20 media organizations from 16 countries and four regions –Eastern and Central Europe, Western Europe, Latin America, and the United States– that have developed sustainable business models for high-quality journalism. This list is by no means exclusive. The examples were chosen to present a variety […]
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Lies have a life of their own, and people want to believe them, especially when they are about people they don’t like, “the other”. Facts don’t sway people. As Laura Hazard Owen recently reported in Nieman Lab, three leading fact-checking organizations have said their work needs to go beyond simply calling out the lies of […]
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This blog post started out as an explanation to my friends and family in Cleveland and Columbus, Ohio, why their local newspapers had become shadows of their former selves. Why their newspapers were so thin. Why news coverage was so shallow. Why they felt like they weren’t getting their money’s worth. And we will get […]
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Money talks. Put your money where your mouth is. Show me the money. We have lots of expressions that equate money with credibility and trust. How people get and spend their money is often the most credible expression of what they value and who they are. We attribute so much value to money and to […]
Read More »It is not just journalists who are under attack in the digital world. Scientists have to deal with their own conspiracy theories hatched by the ignorant and malicious. Online, science competes with fluff and bluff When science enters the sphere of politics, religion, and business, the battle is on. In the 17th century, Galileo was […]
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