Leadership 5: How to give criticism effectively

Here are some simple steps to take and some phrases to use for improving quality and behavior in a small newsroom This is the fifth in a series about leadership. This skill is difficult to teach. Some of it relies on talent, but some of it can be learned. Leaders aren’t necessarily extroverts. Parents, teachers, […]

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Leadership 1: Don’t take anything personally

This simple idea makes it easier to find solutions to nagging problems This is the first of a series about leadership. This skill is difficult to teach. Some of it relies on talent. Leaders aren’t necessarily extroverts. Parents, teachers, bosses all are put into positions of leadership. What can help you become a better leader? […]

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How to give criticism effectively, in 6 steps

Far too often I had this conversation with a department manager: “I am so frustrated with Robert (or Roberta). He never listens and never improves. I’ve had it.” “Have you had this conversation with Robert?” I would ask. The answer far too often was no. Usually the manager was afraid that confronting the employee would make […]

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