Mentors 4: Create opportunities for your people

If you invest time and resources in their development, the payback is tenfold This is the fourth of a series about mentors —whether friends, family, coaches, guides, or teachers — and how we can be good mentors to others. With rapid change in the digital world, we need to be lifelong learners and teachers. Before […]

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How to give criticism effectively, in 6 steps

Far too often I had this conversation with a department manager: “I am so frustrated with Robert (or Roberta). He never listens and never improves. I’ve had it.” “Have you had this conversation with Robert?” I would ask. The answer far too often was no. Usually the manager was afraid that confronting the employee would make […]

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Praise has practical benefits in the newsroom

What could be worse than to make extra effort in your work and feel that no one noticed? The message would be clear: it doesn’t really matter to anyone whether I do a good job or not.  No newsroom boss should let that happen. Judicious praise can change that.      Many editors in particular skimp […]

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